Actual Interaction After depositing 250 ZAR

ME-Why do keep returning my withdrawal amounts? I got a bonus of 250 and won 800. Out of the 800 I withrew 550 what is the problem now? Chat started Customer Care Agent joined the chat

Customer Care Agent-Hi you need to keep R500 in your account R250 for the deposit and R250 for the bonus so you can withdraw R300

CThemba-25--Now that's just shady as hell. How am not able to withdraw the amount I deposited, which was all lost by the way. Now how do you include in it my winnings?

Customer Care AgentPlease go through the terms and conditions of the bonus https://www.betxchange.com/sports#/static/rewards/bonuses