Betternet.co.za and Voicecall.co.za admit to ignoring customers intentionally when they "feel like it".

The communications received from Brendon Potter owner of Betternet.co.za have been very poor. He admitted today that he has been ignoring us for over a week because he does not think it important to answer our request. And in fact just answered because we finally contacted an upstream service provider to get in touch with him.

When he did respond it came with insult and mud slinging without any cause. We've been excellent clients and have actually paid up to date. And his service has degraded after he immigrated to New Zealand. And we've had many issues in the past weeks.

I would seriously caution anyone from dealing with Betternet or their sister company Voicecall.co.za based in Bloemfontein especially with hosting services.