BM
Bongiwe M

1 reviews | Active since Feb 2012

15 Jul 2024, 16:05

They will take more than you are willing to PAY. It's not worth the trouble.

I Purchased the 7 day trail option(59.99 ZAR), but they debited the BetterMe 1-on-1 Coaching as an additional 4-week plan (549.00 ZAR), as well as Meal Plan + Home Workout Plan (one-time purchase of 279.99 ZAR) and refused to refund me when I requested a refund.

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Replies (1)
BetterMe
BetterMe's reply19 Nov 2024, 17:31
Official
Hello! Thank you for your feedback.

We have a general subscription package with premium features. We also display additional offers so that our users are aware of extra options. Additional plans can easily be skipped. Please note that our product’s purchase can only be initiated with the user’s approval.

Please be kindly informed that we have found your request. Check your Inbox for details. We will be looking forward to receiving your reply in order to assist you further. 

Kind Regards, Team BetterMe