CS
Charisma S
1 reviews | Active since Sept 2023
06 Sept 2023, 02:21
Taking money withouth permission! Even after cancellation!!
I am so disappointed and mad. I thought I would only pay for 1 month, like I asked. I did not give permission for you to take money every single month. I cancelled my subscription as soon as you took money without permission the firat time, and yet you took money again. How is this even legal? I cancelled again now. Hope you leave my money alone now!
Helpful (0)
Replies (1)0
Replies (1)
BetterMe's replyOfficial
06 Jan 2025, 15:37Hello! Thank you for your feedback, Charisma!
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manualy canceled; since it had not been canceled, you were charged full price as initially promised.
We were happy to provide you with the details of your subscription package and fulfill your request.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manualy canceled; since it had not been canceled, you were charged full price as initially promised.
We were happy to provide you with the details of your subscription package and fulfill your request.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
BetterMe's reply06 Jan 2025, 15:37
Official
Hello! Thank you for your feedback, Charisma!
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manualy canceled; since it had not been canceled, you were charged full price as initially promised.
We were happy to provide you with the details of your subscription package and fulfill your request.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manualy canceled; since it had not been canceled, you were charged full price as initially promised.
We were happy to provide you with the details of your subscription package and fulfill your request.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.