1 reviews | Active since Jul 2017

27 Aug 2023, 19:15

Taking money without permission!

I bought the 7 day package, next thing they deducted money of my account I DID NOT SUBSCRIBE! I have been asking for a refund since last week Saturday NO ONE gets back to me.

0
Replies (1)
BetterMe
BetterMe's reply06 Jan 2025, 16:08
Official
Hello! Thank you for your feedback!

The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.

If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.