CS
Candice S

1 reviews | Active since Dec 2025

26 Dec 2025, 18:59

So far, my experience with the app and company have been pleasant

So far, my experience with the app and company have been pleasant. I recently purchased a subscription trial but injured myself shortly after. They were very understanding and have paused my membership until I have recovered with a promise of 3 additional free months to reach my goal. I am very grateful for their accommodation. I provide a 3 star rating because I have not yet been able to fully utilize the program. I hope to make it 5 stars once I've healed and can really see results :-)

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Replies (1)
BetterMe
BetterMe's reply29 Dec 2025, 11:12
Official
Hello. Thank you for the great review! We understand that you need more time to understand the app. At the same time, a 3-star review is considered bad. We will be happy to see your updated review. You can also contact us at ***d. Our team will gladly assist you with any questions. Kind regards, team BetterMe