1 reviews | Active since Jan 2012
**** - stay away!!!! Charged subscription renewal fees and fees additional products
I did not wish to purchase your app not extend it, and I have not used your app. The interface of the app is misleading and before you know it you are debiting money off my account!!!
Furthermore, if you have a subscription to any app you should receive a reminder about the renewal??? This was not done.
On my apple profile - your app is not listed under subscriptions (I have looked, see attached screenshot for confirmation, all legitimate apps active and inactive subscriptions are listed) If it was listed, I would have seen it and cancelled it!!!
So let me make it quite clear, you are not following the rules, you are ******** people upfront, tricklng them into purchasing additional products and then charging them again in 90 days!!!
Return the R598.08 for renewal - I do not want the app and certainly do not want to renew it.
Start following the rules like all of the other fitness apps and STOP ******** PEOPLE - IT IS DISGUSTING!!!!!
Please advise when I can expect my full refund (not 50% - not 6months)
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.