HC
Helda C
1 reviews | Active since Jun 2023
06 Sept 2024, 12:21
NO Pilates Plan but my money was taken
Terrible !!!!!! They took R111.60 out of my Bank account and as promised I was suppose to get my Pilates Plan - I NEVER RECEIVED MY PLAN. They just want more money and they have my information … If you do not read carefully they trick you ...
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BetterMe's replyOfficial
19 Nov 2024, 16:27Hello, Helda!
Please be informed that BetterMe cannot charge one's account without the direct permission of the user. Each user chooses a subscription package and is being billed due to the conditions of this subscription. You can check your confirmation email as well as the website you have purchased from.
✅ Please be kindly informed that we have found your request. Check your Inbox for details. We will be looking forward to receiving your reply in order to assist you further.
Kind regards, team BetterMe
Please be informed that BetterMe cannot charge one's account without the direct permission of the user. Each user chooses a subscription package and is being billed due to the conditions of this subscription. You can check your confirmation email as well as the website you have purchased from.
✅ Please be kindly informed that we have found your request. Check your Inbox for details. We will be looking forward to receiving your reply in order to assist you further.
Kind regards, team BetterMe
BetterMe's reply19 Nov 2024, 16:27
Official
Hello, Helda!
Please be informed that BetterMe cannot charge one's account without the direct permission of the user. Each user chooses a subscription package and is being billed due to the conditions of this subscription. You can check your confirmation email as well as the website you have purchased from.
✅ Please be kindly informed that we have found your request. Check your Inbox for details. We will be looking forward to receiving your reply in order to assist you further.
Kind regards, team BetterMe
Please be informed that BetterMe cannot charge one's account without the direct permission of the user. Each user chooses a subscription package and is being billed due to the conditions of this subscription. You can check your confirmation email as well as the website you have purchased from.
✅ Please be kindly informed that we have found your request. Check your Inbox for details. We will be looking forward to receiving your reply in order to assist you further.
Kind regards, team BetterMe