AV
Andz V
1 reviews | Active since Aug 2018
27 Dec 2023, 19:28
Misleading marketing and a Contact team that is very poor at replying.
This app has misleading marketing. Everything is based on AI function, so avoid believing that they connect you to professionals. I realised this within 10 minutes of downloading the app. I then sent a request for a refund, and it has been 30 days, they have not refunded me. They have only send me a message to cancel my subscription (yet they removed my log in details so that I could not log in again, I would have had to sign up). Appalling service, and appalled at Apple for not taking the Numerous negative reviews seriously. It really is just a ****
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Replies (1)BetterMe's replyOfficial
06 Jan 2025, 09:50Hello! Thank you for your feedback!
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
Please be kindly informed that we have found your request. Check your Inbox for details.
Kind Regards, Team BetterMe
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
Please be kindly informed that we have found your request. Check your Inbox for details.
Kind Regards, Team BetterMe
BetterMe's reply06 Jan 2025, 09:50
Official
Hello! Thank you for your feedback!
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
Please be kindly informed that we have found your request. Check your Inbox for details.
Kind Regards, Team BetterMe
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
Please be kindly informed that we have found your request. Check your Inbox for details.
Kind Regards, Team BetterMe
