RM
Reabetswe M
1 reviews | Active since Jan 2017
20 Jun 2024, 17:32
****mers
I wanted to try the Better Me to help with my body goal and healthy eating journey, but now when I subscribe I started with an option of a week as I wanted to try it out and now to my surprise I am charged R549 which they don’t want to refund back. They take time to respond to my email and now they not even paying back my money, after I have canceled the flipping subscription several times. I want my money back😡
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BetterMe's replyOfficial
20 Nov 2024, 08:01Hello, Reabetswe!
Sounds like you weren't aware your plan was a subscription. However, all the details are displayed on the checkout page. We also send a confirmation email to users after the purchase. And it's necessary to cancel the subscription if you decide not to continue.
👋🏼 Please be kindly informed that we have found your request. Check your Inbox for details. We will be looking forward to receiving your reply in order to assist you further.
Kind Regards, Team BetterMe
Sounds like you weren't aware your plan was a subscription. However, all the details are displayed on the checkout page. We also send a confirmation email to users after the purchase. And it's necessary to cancel the subscription if you decide not to continue.
👋🏼 Please be kindly informed that we have found your request. Check your Inbox for details. We will be looking forward to receiving your reply in order to assist you further.
Kind Regards, Team BetterMe
BetterMe's reply20 Nov 2024, 08:01
Official
Hello, Reabetswe!
Sounds like you weren't aware your plan was a subscription. However, all the details are displayed on the checkout page. We also send a confirmation email to users after the purchase. And it's necessary to cancel the subscription if you decide not to continue.
👋🏼 Please be kindly informed that we have found your request. Check your Inbox for details. We will be looking forward to receiving your reply in order to assist you further.
Kind Regards, Team BetterMe
Sounds like you weren't aware your plan was a subscription. However, all the details are displayed on the checkout page. We also send a confirmation email to users after the purchase. And it's necessary to cancel the subscription if you decide not to continue.
👋🏼 Please be kindly informed that we have found your request. Check your Inbox for details. We will be looking forward to receiving your reply in order to assist you further.
Kind Regards, Team BetterMe