TM
Tebatso M

1 reviews | Active since Aug 2020

06 Mar 2024, 09:18

i want this subscription to cancelled with immediate effect. I never wanted a monthly contract. Its so easy to sign up for a trial but to cancel is a nightmare .. I dont want it , i want my money back. I have been sending emails and messages with no reply

i want this subscription to cancelled with immediate effect. I never wanted a monthly contract. Its so easy to sign up for a trial but to cancel is a nightmare .. I dont want it , i want my money back. I have been sending emails and messages with no reply or response. CAncel this thing now

0
Replies (1)
BetterMe
BetterMe's reply20 Nov 2024, 08:50
Official
Hello! Thank you for your feedback. 

We were happy to provide you with the details of your subscription package and fulfill your request ✅

The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.

Kind Regards, Team BetterMe