TM
Tebatso M
1 reviews | Active since Aug 2020
06 Mar 2024, 09:18
i want this subscription to cancelled with immediate effect. I never wanted a monthly contract. Its so easy to sign up for a trial but to cancel is a nightmare .. I dont want it , i want my money back. I have been sending emails and messages with no reply
i want this subscription to cancelled with immediate effect. I never wanted a monthly contract. Its so easy to sign up for a trial but to cancel is a nightmare .. I dont want it , i want my money back. I have been sending emails and messages with no reply or response. CAncel this thing now
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Replies (1)BetterMe's replyOfficial
20 Nov 2024, 08:50Hello! Thank you for your feedback.
We were happy to provide you with the details of your subscription package and fulfill your request ✅
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
Kind Regards, Team BetterMe
We were happy to provide you with the details of your subscription package and fulfill your request ✅
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
Kind Regards, Team BetterMe
BetterMe's reply20 Nov 2024, 08:50
Official
Hello! Thank you for your feedback.
We were happy to provide you with the details of your subscription package and fulfill your request ✅
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
Kind Regards, Team BetterMe
We were happy to provide you with the details of your subscription package and fulfill your request ✅
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
Kind Regards, Team BetterMe
