DS
Danielle S
1 reviews | Active since Aug 2021
16 Aug 2021, 21:19
F$#^$&%*$ *******!!!
DO NOT DOWNLOAD THIS APP.. DO NOT EVEN DO THE 7 DAY TRIAL!!!! I PAOD FOR AN APP THAT LITERALLY HAS A FUNCTION TO LOG YOUR FOOD AND WATER INTAKE.. EVERYTHING EXTRA COSTS EXTRA!! Get this, THEY cannot apparently process a refund? Instead they try and up sell better offers to you for you to stay and the minute you decline their up sale, they unfortunately say they cannot process refunds. They instructed me to CANCEL my subscription on Google Play Store which does NOT have an option to REFUND WHICH IS WHAT I WANT! They do not even have the decency to reply to ANY complaints. Just goes to show out of all the reviews every single one receive a 1 star rating WHICH IS ALOT FOR THESE *******!!!!
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BetterMe's replyOfficial
21 Feb 2025, 16:42Hello!
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
Our team really does appreciate your initial interest in our app. We clearly understand your intention to try it and check out its features. Having checked our records, I see that you have subscribed to a 7-day trial. Since your trial had not been canceled, you were charged in 7 days for a one-month subscription as initially promised. We make sure to highlight all pricing details at the checkout. Every customer receives a confirmation email with all details of the subscription after the first payment. And we are always open to any questions or requests prior to the purchase.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
Our team really does appreciate your initial interest in our app. We clearly understand your intention to try it and check out its features. Having checked our records, I see that you have subscribed to a 7-day trial. Since your trial had not been canceled, you were charged in 7 days for a one-month subscription as initially promised. We make sure to highlight all pricing details at the checkout. Every customer receives a confirmation email with all details of the subscription after the first payment. And we are always open to any questions or requests prior to the purchase.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
Best regards,
BetterMe's reply21 Feb 2025, 16:42
Official
Hello!
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
Our team really does appreciate your initial interest in our app. We clearly understand your intention to try it and check out its features. Having checked our records, I see that you have subscribed to a 7-day trial. Since your trial had not been canceled, you were charged in 7 days for a one-month subscription as initially promised. We make sure to highlight all pricing details at the checkout. Every customer receives a confirmation email with all details of the subscription after the first payment. And we are always open to any questions or requests prior to the purchase.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
Our team really does appreciate your initial interest in our app. We clearly understand your intention to try it and check out its features. Having checked our records, I see that you have subscribed to a 7-day trial. Since your trial had not been canceled, you were charged in 7 days for a one-month subscription as initially promised. We make sure to highlight all pricing details at the checkout. Every customer receives a confirmation email with all details of the subscription after the first payment. And we are always open to any questions or requests prior to the purchase.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
Best regards,