1 reviews | Active since Feb 2025
Don't Do it!
I saw an ad on Facebook and signed up for the $24.92 Introductory offer. I didn’t realise I had signed up for an ongoing payment. I used the app for one day and realised it wasn’t for me. I gave it no more thought. 3 months later I realised they had been taking $50.12 per month from my card. They sent me no invoice, no receipts and I only noticed because I was alerted my card balance was low. On enquiring to their support email I was told I didn’t fit their criteria for a refund! I suggested to them that it would be obvious to them that I used the app for maybe one day and realised it was not for me so didn't use it again. The biggest issue for me is that I received no notification that payments were being taken. Had I received such notification I would have been in touch with them to cancel straight away. I would definitely not sign up for this app it is a **** and their ‘support’ is no support at all.
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there.
We want to emphasize that we do not engage in any ******** or ********** practices. Every step of the purchase process requires the user’s direct approval. We display the Money-Back Policy and Terms and Conditions of Use prior to payments to make sure our users are aware of their commitment and make informed decisions. Additionally, we prioritize security by offering both credit card and PayPal as payment options.
Please check and let us know if you need further assistance. We look forward to hearing from you! Kind regards, Team BetterMe
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there.
We want to emphasize that we do not engage in any ******** or ********** practices. Every step of the purchase process requires the user’s direct approval. We display the Money-Back Policy and Terms and Conditions of Use prior to payments to make sure our users are aware of their commitment and make informed decisions. Additionally, we prioritize security by offering both credit card and PayPal as payment options.
Please check and let us know if you need further assistance. We look forward to hearing from you! Kind regards, Team BetterMe
Please be informed that BetterMe cannot charge one's account without the direct permission of the user. Each user chooses a subscription package and is being billed due to the conditions of this subscription. If you have any questions about BetterMe, you can always send us an email at ***d. Our team would be glad to help. Kind regards, Team BetterMe
Please be informed that BetterMe cannot charge one's account without the direct permission of the user. Each user chooses a subscription package and is being billed due to the conditions of this subscription. If you have any questions about BetterMe, you can always send us an email at ***d. Our team would be glad to help. Kind regards, Team BetterMe