SK
Sonia K
1 reviews | Active since May 2022
25 Aug 2024, 17:23
DO NOT CLICK ON ANY OF THEIR ADS OR APPS
They will take more than you are willing to PAY. It's not worth the trouble. I Purchased the 7 day trail option(59.99 ZAR), but they debited the BetterMe 1-on-1 Coaching as an additional 4-week plan (549.00 ZAR), as well as Meal Plan + Home Workout Plan (one-time purchase of 279.99 ZAR) and refused to refund me when I requested a refund.
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BetterMe's replyOfficial
19 Nov 2024, 17:13Hello! Thank you for your feedback, Sonia!
Please be informed that BetterMe cannot charge one's account without the direct permission of the user. Each user chooses a subscription package and is being billed due to the conditions of this subscription. You can check your confirmation email as well as the website you have purchased from.
Please be kindly informed that we have found your request. Check your Inbox for details. We will be looking forward to receiving your reply in order to assist you further.
Kind Regards, Team BetterMe
Please be informed that BetterMe cannot charge one's account without the direct permission of the user. Each user chooses a subscription package and is being billed due to the conditions of this subscription. You can check your confirmation email as well as the website you have purchased from.
Please be kindly informed that we have found your request. Check your Inbox for details. We will be looking forward to receiving your reply in order to assist you further.
Kind Regards, Team BetterMe
BetterMe's reply19 Nov 2024, 17:13
Official
Hello! Thank you for your feedback, Sonia!
Please be informed that BetterMe cannot charge one's account without the direct permission of the user. Each user chooses a subscription package and is being billed due to the conditions of this subscription. You can check your confirmation email as well as the website you have purchased from.
Please be kindly informed that we have found your request. Check your Inbox for details. We will be looking forward to receiving your reply in order to assist you further.
Kind Regards, Team BetterMe
Please be informed that BetterMe cannot charge one's account without the direct permission of the user. Each user chooses a subscription package and is being billed due to the conditions of this subscription. You can check your confirmation email as well as the website you have purchased from.
Please be kindly informed that we have found your request. Check your Inbox for details. We will be looking forward to receiving your reply in order to assist you further.
Kind Regards, Team BetterMe