JV
Janine V

1 reviews | Active since Jul 2020

13 Jul 2023, 22:49

Cancelled contract still taking money

Better me allows you to cancel the subscription but keep on taking money out of your account unauthorized been battling to cancel for months. Really disappointed in their service

0
Replies (1)
BetterMe
BetterMe's reply06 Jan 2025, 16:38
Official
Hello. Thank you for reporting this situation to us. 

If your subscription was canceled successfully, it should not be renewed. We were happy to provide you with the details of your subscription package and fulfill your request.

 Kind regards, team BetterMe