EP
Emilie P
1 reviews | Active since Dec 2024
17 Dec 2024, 17:16
Cancellation ****
I canceled my subscription in my Apple ID yet was continually charged for the subscription through their website for another 8 months, with different amounts even! This is absolutely ******** and I demand a refund for this kind of malicious business.
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BetterMe's replyOfficial
06 Jan 2025, 09:13Happy New Year, Emilie!
💡 We take no part in any ******** or ********** practices. Every step in placing an order requires the user’s direct approval, and our terms are clearly displayed for reference. All plans renew automatically at the standard rate unless canceled manually. Since your subscription wasn't canceled, the full price was charged as agreed. Please note that cancellation involves several steps, including a final confirmation, and must be fully completed. Additionally, price differences may occur based on the renewals.
Please be kindly informed that we have found your request. Check your Inbox for details. We will be looking forward to receiving your reply in order to assist you further.
Kind Regards, Team BetterMe
💡 We take no part in any ******** or ********** practices. Every step in placing an order requires the user’s direct approval, and our terms are clearly displayed for reference. All plans renew automatically at the standard rate unless canceled manually. Since your subscription wasn't canceled, the full price was charged as agreed. Please note that cancellation involves several steps, including a final confirmation, and must be fully completed. Additionally, price differences may occur based on the renewals.
Please be kindly informed that we have found your request. Check your Inbox for details. We will be looking forward to receiving your reply in order to assist you further.
Kind Regards, Team BetterMe
BetterMe's reply06 Jan 2025, 09:13
Official
Happy New Year, Emilie!
💡 We take no part in any ******** or ********** practices. Every step in placing an order requires the user’s direct approval, and our terms are clearly displayed for reference. All plans renew automatically at the standard rate unless canceled manually. Since your subscription wasn't canceled, the full price was charged as agreed. Please note that cancellation involves several steps, including a final confirmation, and must be fully completed. Additionally, price differences may occur based on the renewals.
Please be kindly informed that we have found your request. Check your Inbox for details. We will be looking forward to receiving your reply in order to assist you further.
Kind Regards, Team BetterMe
💡 We take no part in any ******** or ********** practices. Every step in placing an order requires the user’s direct approval, and our terms are clearly displayed for reference. All plans renew automatically at the standard rate unless canceled manually. Since your subscription wasn't canceled, the full price was charged as agreed. Please note that cancellation involves several steps, including a final confirmation, and must be fully completed. Additionally, price differences may occur based on the renewals.
Please be kindly informed that we have found your request. Check your Inbox for details. We will be looking forward to receiving your reply in order to assist you further.
Kind Regards, Team BetterMe