dM
delta M
1 reviews | Active since Dec 2020
15 Mar 2025, 20:07
Broad day light ****mers
I really regret why I even came across the app,cos I tried it for 1 month and I wasn't impressed at all about it. I then decided to unsubscribe but they still deducting money from my account.i hate the fact that I had unsubscribe but R270 is being taken every month. I hate better me they just ****ming people
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BetterMe's replyOfficial
24 Mar 2025, 07:56Hello! Thank you for reaching out to us!
I understand your point about canceling the subscription on your end. I have thoroughly checked our records and see that your subscription has been active. Please mind that there are several steps during the cancellation on your end and one must complete all of them including final confirmation. Another possible reason may be a subscription to some special offers during the cancellation process. Since the subscription was not properly canceled, it was renewed according to its billing cycle.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
I understand your point about canceling the subscription on your end. I have thoroughly checked our records and see that your subscription has been active. Please mind that there are several steps during the cancellation on your end and one must complete all of them including final confirmation. Another possible reason may be a subscription to some special offers during the cancellation process. Since the subscription was not properly canceled, it was renewed according to its billing cycle.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
Best regards,
BetterMe's reply24 Mar 2025, 07:56
Official
Hello! Thank you for reaching out to us!
I understand your point about canceling the subscription on your end. I have thoroughly checked our records and see that your subscription has been active. Please mind that there are several steps during the cancellation on your end and one must complete all of them including final confirmation. Another possible reason may be a subscription to some special offers during the cancellation process. Since the subscription was not properly canceled, it was renewed according to its billing cycle.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
I understand your point about canceling the subscription on your end. I have thoroughly checked our records and see that your subscription has been active. Please mind that there are several steps during the cancellation on your end and one must complete all of them including final confirmation. Another possible reason may be a subscription to some special offers during the cancellation process. Since the subscription was not properly canceled, it was renewed according to its billing cycle.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
Best regards,