TB
Teresa B
1 reviews | Active since Oct 2016
28 Apr 2026, 10:21
BetterMe will bring out the worst in you.
If you sign up for this app for a one-month trial, they will continue to deduct money from your account even after email confirmation that the subscription was cancelled. You will struggle for MONTHS to get it cancelled and after said confirmation (you guessed it), THEY WILL CONTINUE TO TAKE YOUR MONEY! You will ask for a refund, but not get any response, let alone your refund. Stay away. Go to a gym.
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Replies (3)
BetterMe's replyOfficial
28 Apr 2026, 20:33Hello! Thank you for your feedback. Each user is billed according to the subscription plan they choose. And to avoid any further renewals, it's necessary to cancel the subscription beforehand. Please be kindly informed that we have found your request - please check your Inbox for details. We look forward to receiving your reply so we can assist you further. Kind Regards, Team BetterMe
BetterMe's reply28 Apr 2026, 20:33
Official
Hello! Thank you for your feedback. Each user is billed according to the subscription plan they choose. And to avoid any further renewals, it's necessary to cancel the subscription beforehand. Please be kindly informed that we have found your request - please check your Inbox for details. We look forward to receiving your reply so we can assist you further. Kind Regards, Team BetterMe
TB
Teresa B's updateReviewer Update
29 Apr 2026, 09:35You deducted money AFTER I cancelled my subscription! I have requested a refund from you but you have ignored my email.
TB
Teresa B's update29 Apr 2026, 09:35
Reviewer Update
You deducted money AFTER I cancelled my subscription! I have requested a refund from you but you have ignored my email.
BetterMe's replyOfficial
06 May 2026, 06:12Hello! We appreciate your feedback. As far as we see, the refund has already been processed. Please help us understand what else we can do to make your impression better. Kind regards, team BetterMe
BetterMe's reply06 May 2026, 06:12
Official
Hello! We appreciate your feedback. As far as we see, the refund has already been processed. Please help us understand what else we can do to make your impression better. Kind regards, team BetterMe