dT
desiree T
1 reviews | Active since Jan 2014
12 Mar 2022, 13:12
Betterme *****ing money
*****ing my money. I only registered for the 7day trail and I cancelled my subscription on time but betterme still went and deducted the money from my account and now they are trying to get me to choose other option and renew my subscription after I send almost 10 emails telling them to refund my money. I am now posting all over the media not to join betterme they are *****ing money
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BetterMe's replyOfficial
21 Feb 2025, 17:30Hello!
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
BetterMe's reply21 Feb 2025, 17:30
Official
Hello!
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.