C
Chris

1 reviews | Active since Dec 2025

20 Dec 2025, 15:49

BetterMe offers an array of exercise options depending on your specific goal(s)

BetterMe offers an array of exercise options depending on your specific goal(s). I appreciated the ability to tailor, in part, the exercises and time commitment per day to achieve your individual goal(s). Unfortunately, I sprained both of my wrists doing one of the pushup exercises (though not the fault of BetterMe) which prevented my ability to continue on with the program. I thought I cancelled my subscription on the last day, but a new month was charged. After some email exchanges, BetterMe was kind enough to refund my monthly subscription. I sincerely appreciated their consideration and customer service.

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Replies (1)
BetterMe
BetterMe's reply29 Dec 2025, 11:39
Official
Hello! Thank you for the feedback. We are sorry to hear about your injury, but we are thrilled that our team was able to help you with the refund and leave you with a positive impression. We wish you all the best in your recovery! Best regards, team BetterMe