SH
Siobhan H
1 reviews | Active since Feb 2019
19 Dec 2020, 19:44
BetterMe is ********!!!!
If I could give negative stars I would. This company is ********. They have ****** money from me after my numerous attempts to cancel my subscription by following the steps outlined on their website, well before the next billing cycle. I have no choice now but to pursue legal action against them.
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BetterMe's replyOfficial
21 Feb 2025, 16:40Hello! Thank you for your feedback!
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
BetterMe's reply21 Feb 2025, 16:40
Official
Hello! Thank you for your feedback!
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.