1 reviews | Active since Jan 2012
BetterMe Impossible to cancel subscription
I have tried to cancel this subscription since January 2022. I do not recall subscribing to the service, however, given them the benefit of the doubt (and not having the time to fight the battle) I refrained from requesting a refund but requested them to cancel the subsciption. They take TWO monthly payments from my account on the same day (R199.99 and R279.72). I tried to follow all their proposed methods for cancelation. When selecting any their proposed options on the app for cancelation, except of course the option for adding more features to the profile you are presented with "Oops, something went wrong. Please check your internet connection". I have now canceled my bank card to prevent future payments from this application.
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
We have nothing to do with any ******** or ********** tactics. While placing an order, no steps can be done without user's direct approval. Our terms are displayed for reference. When it comes to making a purchase, we offer credit card and PayPal as checkout options, providing increased security throughout platforms. In fact, BetterMe is the fastest growing family of Health&Fitness apps in the world, with over 50 million installs and 6 million members across social media platforms.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.