CR
Cheryl R
1 reviews | Active since Jul 2023
09 Jul 2023, 19:16
Better me
I purchased a 1 month exercise program, now every month they try and take money from my account. They try twice a day every two days and each time it costs me R8.50 because it gets declined.
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BetterMe's replyOfficial
06 Jan 2025, 16:47Hello!
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
Kind regards, Team BetterMe
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
Kind regards, Team BetterMe
BetterMe's reply06 Jan 2025, 16:47
Official
Hello!
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
Kind regards, Team BetterMe
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
Kind regards, Team BetterMe