AM
Anna M
1 reviews | Active since Sept 2023
07 Sept 2023, 16:27
*******
Like most of the other reviews I have just read, I have had the same experience. I can not get them to acknowledge my 9 requests for cancellation in the last 17 days. They just started taking $30.99 out of my account every month. I have no wish to cancel my card because of this. They are very efficient at removing your money. They absolutely disregard any requests for them to stop. I am furious.
Helpful (0)
Replies (1)0
Replies (1)
BetterMe's replyOfficial
06 Jan 2025, 15:33Hello! Thank you for your feedback, Anna!
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
We were happy to provide you with the details of your subscription package and fulfill your request.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
We were happy to provide you with the details of your subscription package and fulfill your request.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
BetterMe's reply06 Jan 2025, 15:33
Official
Hello! Thank you for your feedback, Anna!
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
We were happy to provide you with the details of your subscription package and fulfill your request.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.
The information about automatic renewal is available on the buy-now page and in the confirmation email sent to you after the purchase with the "Your purchase confirmation inside" header. All the details, including information regarding the automatic subscription, are placed there. Each plan is followed by a fully active subscription with a standard price unless manually canceled; since it had not been canceled, you were charged full price as initially promised.
We were happy to provide you with the details of your subscription package and fulfill your request.
If you still have any questions or need any clarification, don't hesitate to let us know. We are always glad to help.