HL
Hilda L

1 reviews | Active since May 2011

08 Aug 2023, 14:03

Unprofessional Business

She overbooked and was half and hour late. The cleaning was not at all thorough and sub standard. The owner is very unprofessional. Quoted me a price on the telephone to get me in and then wanted to charge me a higher price when it came to payment. Then she kept checking with me about payment. It was an awful awful experience overall. I find the 5 star reviews very hard to believe!

0
Replies (2)
BettaSmile
BettaSmile's reply08 Aug 2023, 15:46
Official
Dear Hilda 
I couldn't have cleaned more throughly in a mouth that was in dire need of a deep clean. You decided to change dentists I don't know how many times.... and I was your next target. You managed to pay a reduced price of R850 for the full Teeth Scaling and Polishing and removal of Heavy Staining. You made me feel that's all you could afford. I spent OVER an HOUR to get your Teeth looking AMAZING and CLEAN. I was so proud of the result and felt good that I was able to help you with your breath and your Teeth. It's difficult to please certain people. 
Thank goodness I'm appreciated by so many others. That's why I continue my excellent work.... Because I LOVE TEETH and making patients healthier and looking gorgeous.   Sincerely 
Colleen 
HL
Hilda L's update08 Aug 2023, 15:54
Reviewer Update
Let this not become a slanging match. A lot of what you have said is inaccurate but I would rather keep this private and respond on email.
Please send me an invoice