BettaSmile
Claimed Business
|2.5|4 Reviews (last 12 months)|This business does not respond to reviews
BettaSmile
Claimed Business
|2.5
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
100Very Likely
NPS Score
100
Recommended: Very Likely
Review Distribution
2.5|4 Reviews
Oct '25 - Sep '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBD
Barbara D
1 reviews | Active since Sept 2023
7 Apr 2026, 20:27
Best dentist in Gauteng
Betta Smile- Colleen helped me alot. My front teeth looked very bad and Colleen fixed them free if charge. She also gave me a special price for whitening. She has a beautiful personality and a deep care for people and making a difference I feel more confident and my teeth looks good. I am very grateful to Colleen and her team. Thank you so much
Helpful (0)
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Barbara D
1 reviews | Active since Sept 2023
7 Apr 2026, 20:27
Best dentist in Gauteng
Betta Smile- Colleen helped me alot. My front teeth looked very bad and Colleen fixed them free if charge. She also gave me a special price for whitening. She has a beautiful personality and a deep care for people and making a difference I feel more confident and my teeth looks good. I am very grateful to Colleen and her team. Thank you so much
0
Replies (0)GK
Gaelynn K
1 reviews | Active since Dec 2025
30 Dec 2025, 16:37
Avoid
I highly recommend against doing your teeth whitening here, or any procedure here. The results do not last longer than a week, even if you stringently follw a "white diet" for days thereafter. Expect hours of excruciating pain. As someone with a high pain threshold, this was an agonizing experience. Colleen recommended I go back for a second session, stating that my teeth would be white for "7 years" thereafter. Naturally, I knew this was an exaggeration, but I did not expect as little as a few days. week It is now a few months later and I still have sensitivity that I never experienced prior.
Helpful (0)
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Gaelynn K
1 reviews | Active since Dec 2025
30 Dec 2025, 16:37
Avoid
I highly recommend against doing your teeth whitening here, or any procedure here. The results do not last longer than a week, even if you stringently follw a "white diet" for days thereafter. Expect hours of excruciating pain. As someone with a high pain threshold, this was an agonizing experience. Colleen recommended I go back for a second session, stating that my teeth would be white for "7 years" thereafter. Naturally, I knew this was an exaggeration, but I did not expect as little as a few days. week It is now a few months later and I still have sensitivity that I never experienced prior.
0
Replies (0)KS
Keegan S
1 reviews | Active since Nov 2025
7 Nov 2025, 10:53
Teeth whitening
Very disappointed in Colleen and the experience here. She guaranteed that her whitening product would make my teeth whiter, but was not satisfied by the result. I also sat for 2 hours and 30 minutes while i was in excruciating pain from the peroxide. I am wondering if this solution should be done over multiple sessions. What frustrated me the most, i went for a clean then whitening, but Colleen spent 5 minutes with the clean and was later charged for tasks that she didn't do. If you are going to whiten your teeth, make sure to go to a professional dental hygiene facility.
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Keegan S
1 reviews | Active since Nov 2025
7 Nov 2025, 10:53
Teeth whitening
Very disappointed in Colleen and the experience here. She guaranteed that her whitening product would make my teeth whiter, but was not satisfied by the result. I also sat for 2 hours and 30 minutes while i was in excruciating pain from the peroxide. I am wondering if this solution should be done over multiple sessions. What frustrated me the most, i went for a clean then whitening, but Colleen spent 5 minutes with the clean and was later charged for tasks that she didn't do. If you are going to whiten your teeth, make sure to go to a professional dental hygiene facility.
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Replies (0)VN
Verushka N
1 reviews | Active since May 2025
3 Oct 2025, 09:33
Disappointed outcome !!far from what was promised teeth still so discoloured
Colleen is a lovely lady but after two sessions my teeth look nothing worth 4000 I paid in cash,my front teeth are yellow I think she confused her bleach she used because it looked better after the first session,she is very hard with her tools she hit every nerve of my teeth it was the most excruciating pain iv ever experienced,I am a single mother and gave her cash for the application I was unhappy and asked for a refund of atleast half so I could have it done somewhere else she refuses to refund me and asks for me to come back to her although my experience was so painful and unbearable I don’t think I can take that pain again ,the cleaning and fixing chips on my teeth were done badly my teeth don’t look the same my front teeth are now thick and don’t look like my original shape .i don’t know what to do I’m very disappointed ☹️ she promised white teeth after one application which means this is false advertising iv been there twice and the results are terrible my fronts are yellow and patchy and I paid a lot of money for me it was a huge mistake and Big Hole in my pocket she refuses to give me even half back ?it cost me 500 rand alone just to get to her as I’m from Pretoria now she wants me to come back there for a 3rd round it seems as if she had used a different bleach on me because it looks more discoloured and I’m so unhappy I don’t know what to do at this point as I’m so frustrated,she’s a lovely person but she needs to be considerate of her clients and their needs and wants as it’s our money and advertising that seemed very convincing,I guess I was the unlucky one but my plea needs to be heard and I want a refund I’m not going through that pain again ,I want my cash back !!I work hard for my money ,you didn’t give me what you advertised not even close I’m sorry 😔
Helpful (0)
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Verushka N
1 reviews | Active since May 2025
3 Oct 2025, 09:33
Disappointed outcome !!far from what was promised teeth still so discoloured
Colleen is a lovely lady but after two sessions my teeth look nothing worth 4000 I paid in cash,my front teeth are yellow I think she confused her bleach she used because it looked better after the first session,she is very hard with her tools she hit every nerve of my teeth it was the most excruciating pain iv ever experienced,I am a single mother and gave her cash for the application I was unhappy and asked for a refund of atleast half so I could have it done somewhere else she refuses to refund me and asks for me to come back to her although my experience was so painful and unbearable I don’t think I can take that pain again ,the cleaning and fixing chips on my teeth were done badly my teeth don’t look the same my front teeth are now thick and don’t look like my original shape .i don’t know what to do I’m very disappointed ☹️ she promised white teeth after one application which means this is false advertising iv been there twice and the results are terrible my fronts are yellow and patchy and I paid a lot of money for me it was a huge mistake and Big Hole in my pocket she refuses to give me even half back ?it cost me 500 rand alone just to get to her as I’m from Pretoria now she wants me to come back there for a 3rd round it seems as if she had used a different bleach on me because it looks more discoloured and I’m so unhappy I don’t know what to do at this point as I’m so frustrated,she’s a lovely person but she needs to be considerate of her clients and their needs and wants as it’s our money and advertising that seemed very convincing,I guess I was the unlucky one but my plea needs to be heard and I want a refund I’m not going through that pain again ,I want my cash back !!I work hard for my money ,you didn’t give me what you advertised not even close I’m sorry 😔
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Replies (2)