LM
Lerato M
1 reviews | Active since Dec 2025
07 Sept 2026, 14:36
Deposit ****!
Deposited with a OTT Voucher. Only gave me a bonus but didn't credit me with my R1 000 cash. They dont have a contact number. Only AI chat box responds with no assistance. STAY AWAY FROM THEM!
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Betjets.co.za's replyOfficial
08 Sept 2026, 11:16Hi Lerato,
Thank you for sharing your feedback with us. We’re sorry to hear that your experience left you feeling frustrated, and we appreciate the opportunity to clarify this for you.
After reviewing your account, we can confirm that your R1,000 deposit was successfully credited alongside a matching R1,000 bonus. This brought your total account balance to R2,000, combining your cash deposit with the promotional funds.
As with our deposit promotions, bonus funds are subject to wagering requirements before the bonus balance and associated winnings become eligible for withdrawal. These terms form part of the promotional offer and are detailed when the bonus is claimed.
We understand that promotional terms can sometimes be confusing, and we are always happy to help explain them. We also want to reassure you that human support is readily available, while our Live Chat starts with an automated assistant for quick answers, you can request to speak directly to a human Support Champion at any time.
If you need any further assistance, please feel free to reach out to us via:
Thank you again for your feedback. We value the opportunity to assist you and remain committed to providing a transparent, clear, and positive experience for all our players.
Kind regards,
The BetJets Team
Thank you for sharing your feedback with us. We’re sorry to hear that your experience left you feeling frustrated, and we appreciate the opportunity to clarify this for you.
After reviewing your account, we can confirm that your R1,000 deposit was successfully credited alongside a matching R1,000 bonus. This brought your total account balance to R2,000, combining your cash deposit with the promotional funds.
As with our deposit promotions, bonus funds are subject to wagering requirements before the bonus balance and associated winnings become eligible for withdrawal. These terms form part of the promotional offer and are detailed when the bonus is claimed.
We understand that promotional terms can sometimes be confusing, and we are always happy to help explain them. We also want to reassure you that human support is readily available, while our Live Chat starts with an automated assistant for quick answers, you can request to speak directly to a human Support Champion at any time.
If you need any further assistance, please feel free to reach out to us via:
- Live Chat: https://betjets.co.za
- Email: ***
- Website: https://betjets.co.za
Thank you again for your feedback. We value the opportunity to assist you and remain committed to providing a transparent, clear, and positive experience for all our players.
Kind regards,
The BetJets Team
Betjets.co.za's reply08 Sept 2026, 11:16
Official
Hi Lerato,
Thank you for sharing your feedback with us. We’re sorry to hear that your experience left you feeling frustrated, and we appreciate the opportunity to clarify this for you.
After reviewing your account, we can confirm that your R1,000 deposit was successfully credited alongside a matching R1,000 bonus. This brought your total account balance to R2,000, combining your cash deposit with the promotional funds.
As with our deposit promotions, bonus funds are subject to wagering requirements before the bonus balance and associated winnings become eligible for withdrawal. These terms form part of the promotional offer and are detailed when the bonus is claimed.
We understand that promotional terms can sometimes be confusing, and we are always happy to help explain them. We also want to reassure you that human support is readily available, while our Live Chat starts with an automated assistant for quick answers, you can request to speak directly to a human Support Champion at any time.
If you need any further assistance, please feel free to reach out to us via:
Thank you again for your feedback. We value the opportunity to assist you and remain committed to providing a transparent, clear, and positive experience for all our players.
Kind regards,
The BetJets Team
Thank you for sharing your feedback with us. We’re sorry to hear that your experience left you feeling frustrated, and we appreciate the opportunity to clarify this for you.
After reviewing your account, we can confirm that your R1,000 deposit was successfully credited alongside a matching R1,000 bonus. This brought your total account balance to R2,000, combining your cash deposit with the promotional funds.
As with our deposit promotions, bonus funds are subject to wagering requirements before the bonus balance and associated winnings become eligible for withdrawal. These terms form part of the promotional offer and are detailed when the bonus is claimed.
We understand that promotional terms can sometimes be confusing, and we are always happy to help explain them. We also want to reassure you that human support is readily available, while our Live Chat starts with an automated assistant for quick answers, you can request to speak directly to a human Support Champion at any time.
If you need any further assistance, please feel free to reach out to us via:
- Live Chat: https://betjets.co.za
- Email: ***
- Website: https://betjets.co.za
Thank you again for your feedback. We value the opportunity to assist you and remain committed to providing a transparent, clear, and positive experience for all our players.
Kind regards,
The BetJets Team