MM
Mosadi M
1 reviews | Active since Jul 2026
23 Jul 2026, 14:20
BETJETS ARE ****MERS STAY AWAY FROM THEM
****mers ****mers need to be reported. you can not withdrew your winnings. while you keep on depositing. they dot have a phone number. after i ask if their are legitimate and questioned my winnings. they decided to block. i can not access my account with them anymore.
Helpful (0)
Replies (1)0
Replies (1)
Betjets.co.za's replyOfficial
23 Jul 2026, 16:22Hi Poppie,
Thank you for taking the time to share your concerns. We understand how frustrating it can be when you are unable to access your winnings, and we appreciate the opportunity to address your feedback.
At BetJets, we take comments of this nature very seriously. We would like to reassure both you and the wider community that we do not withhold legitimate winnings or require players to make additional deposits or payments in order to process withdrawals. As a licensed betting operator, all withdrawals are subject to mandatory identity verification in accordance with the Financial Intelligence Centre Act (FICA) and our regulatory obligations.
Having reviewed your account, we can confirm that it has not been blocked or closed. We also noted that your verification documents did not meet the required verification standards, which prevented us from completing the verification process and processing your withdrawal. Once the required documentation is submitted in the correct format, our team will be able to complete your verification and process your withdrawal in accordance with our standard procedures.
For your privacy and security, we are unable to discuss specific account information on a public platform. We kindly invite you to contact our support team via Live Chat or provide your registered email address so that we can assist you directly and guide you through the verification process.
For assistance, please contact us via:
• Live Chat: Available on our official website
• Website: https://betjets.co.za
For transparency, BetJets is licensed and regulated by the Western Cape Gambling and Racing Board under licence number ***. BetJets (Pty) Ltd is registered in South Africa under registration number ***.
We remain committed to ensuring that all legitimate withdrawals are processed as quickly as possible once the required verification requirements have been met. We look forward to assisting you in resolving this matter.
Kind regards,
The BetJets Team
Thank you for taking the time to share your concerns. We understand how frustrating it can be when you are unable to access your winnings, and we appreciate the opportunity to address your feedback.
At BetJets, we take comments of this nature very seriously. We would like to reassure both you and the wider community that we do not withhold legitimate winnings or require players to make additional deposits or payments in order to process withdrawals. As a licensed betting operator, all withdrawals are subject to mandatory identity verification in accordance with the Financial Intelligence Centre Act (FICA) and our regulatory obligations.
Having reviewed your account, we can confirm that it has not been blocked or closed. We also noted that your verification documents did not meet the required verification standards, which prevented us from completing the verification process and processing your withdrawal. Once the required documentation is submitted in the correct format, our team will be able to complete your verification and process your withdrawal in accordance with our standard procedures.
For your privacy and security, we are unable to discuss specific account information on a public platform. We kindly invite you to contact our support team via Live Chat or provide your registered email address so that we can assist you directly and guide you through the verification process.
For assistance, please contact us via:
• Live Chat: Available on our official website
• Website: https://betjets.co.za
For transparency, BetJets is licensed and regulated by the Western Cape Gambling and Racing Board under licence number ***. BetJets (Pty) Ltd is registered in South Africa under registration number ***.
We remain committed to ensuring that all legitimate withdrawals are processed as quickly as possible once the required verification requirements have been met. We look forward to assisting you in resolving this matter.
Kind regards,
The BetJets Team
Betjets.co.za's reply23 Jul 2026, 16:22
Official
Hi Poppie,
Thank you for taking the time to share your concerns. We understand how frustrating it can be when you are unable to access your winnings, and we appreciate the opportunity to address your feedback.
At BetJets, we take comments of this nature very seriously. We would like to reassure both you and the wider community that we do not withhold legitimate winnings or require players to make additional deposits or payments in order to process withdrawals. As a licensed betting operator, all withdrawals are subject to mandatory identity verification in accordance with the Financial Intelligence Centre Act (FICA) and our regulatory obligations.
Having reviewed your account, we can confirm that it has not been blocked or closed. We also noted that your verification documents did not meet the required verification standards, which prevented us from completing the verification process and processing your withdrawal. Once the required documentation is submitted in the correct format, our team will be able to complete your verification and process your withdrawal in accordance with our standard procedures.
For your privacy and security, we are unable to discuss specific account information on a public platform. We kindly invite you to contact our support team via Live Chat or provide your registered email address so that we can assist you directly and guide you through the verification process.
For assistance, please contact us via:
• Live Chat: Available on our official website
• Website: https://betjets.co.za
For transparency, BetJets is licensed and regulated by the Western Cape Gambling and Racing Board under licence number ***. BetJets (Pty) Ltd is registered in South Africa under registration number ***.
We remain committed to ensuring that all legitimate withdrawals are processed as quickly as possible once the required verification requirements have been met. We look forward to assisting you in resolving this matter.
Kind regards,
The BetJets Team
Thank you for taking the time to share your concerns. We understand how frustrating it can be when you are unable to access your winnings, and we appreciate the opportunity to address your feedback.
At BetJets, we take comments of this nature very seriously. We would like to reassure both you and the wider community that we do not withhold legitimate winnings or require players to make additional deposits or payments in order to process withdrawals. As a licensed betting operator, all withdrawals are subject to mandatory identity verification in accordance with the Financial Intelligence Centre Act (FICA) and our regulatory obligations.
Having reviewed your account, we can confirm that it has not been blocked or closed. We also noted that your verification documents did not meet the required verification standards, which prevented us from completing the verification process and processing your withdrawal. Once the required documentation is submitted in the correct format, our team will be able to complete your verification and process your withdrawal in accordance with our standard procedures.
For your privacy and security, we are unable to discuss specific account information on a public platform. We kindly invite you to contact our support team via Live Chat or provide your registered email address so that we can assist you directly and guide you through the verification process.
For assistance, please contact us via:
• Live Chat: Available on our official website
• Website: https://betjets.co.za
For transparency, BetJets is licensed and regulated by the Western Cape Gambling and Racing Board under licence number ***. BetJets (Pty) Ltd is registered in South Africa under registration number ***.
We remain committed to ensuring that all legitimate withdrawals are processed as quickly as possible once the required verification requirements have been met. We look forward to assisting you in resolving this matter.
Kind regards,
The BetJets Team