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Dee M

1 reviews | Active since Jun 2023

07 Nov 2025, 10:54

Withdrawal time sucks

Their withdrawal service is poor now you can wait for more than an hours before you get your withdrawal. Withdrawal used to be easy now the keep your money so that you can end up using it. I withdrew at 09:02 and now it's 10:53 almost 2 hours still no money in my account. Rather settle for your other betting sites if you want quick withdrawal

0
Replies (4)
Betfred
Betfred's reply07 Nov 2025, 11:13
Official
 Hi Dee Mosweu

Thank you for reaching out and bringing this to our attention.

Please know your concern is being looked into, and we’ll keep you updated as we investigate. 

Warm regards, 

Customer Experience Team 

BETFRED South Africa 

📧 *** | ☎️*** 

Betfred
Betfred's reply07 Nov 2025, 11:15
Official
 Hi Dee  We acknowledge receipt of your review and thank you for bringing this to our attention.
One of our experienced agents will be in contact with you shortly.
 
 We apologize for any inconvenience this might have caused.
 
 Kind regards,
 Betfred Experience Team 
DM
Dee M's update06 Dec 2025, 13:45
Reviewer Update
But honestly speaking, why is betfred like this. You used to be so quick with withdrawals or maybe now you have lots of customers so you don't care.
Betfred
Betfred's reply06 Dec 2025, 13:56
Official
 Hi Dee  We acknowledge receipt of your review and thank you for reaching out again. 

We will be in contact with you shortly, as we do care.
 
Today has indeed been a very busy day in allocating withdrawals and we apologize for any inconvenience this might have caused.

Your loyal patronage to Betfred is appreciated and your feedback assists us in improving further. 
 
Thank you and Kind regards,
 Betfred Experience Team