FMH
Frieda Merle_andre Hopper
1 reviews | Active since Apr 2023
06 May 2026, 00:48
Withdrawal punishment
I had the withdrawal done at 2 this afternoon and still have not received any sms from the withdrawal or any other information relating to the withdrawal I withdraw R350 from Betfred this afternoon and still have not received any money I went to the live chat they referred me to OTT . OTT telling me that there's nothing on their side I sent my chat with OTT via email and still get the best response from a different Agent call OTT asb ek Kani| Meer Nie
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Replies (2)0
Replies (2)
Betfred's replyOfficial
06 May 2026, 07:18Hi Frieda
We acknowledge receipt of your review and thank you for bringing this to our attention.
One of our Customer Experience members will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
The Betfred Customer Experience Team
One of our Customer Experience members will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
The Betfred Customer Experience Team
Betfred's reply06 May 2026, 07:18
Official
Hi Frieda
We acknowledge receipt of your review and thank you for bringing this to our attention.
One of our Customer Experience members will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
The Betfred Customer Experience Team
One of our Customer Experience members will be in contact with you shortly.
We apologize for any inconvenience this might have caused.
Kind regards,
The Betfred Customer Experience Team
Betfred's replyOfficial
03 Jul 2026, 07:50Hi Frida
We have made contact with you via email and have also attempted to reach you telephonically to discuss your query. In addition, we have submitted a request on your behalf for the reversal of the funds.
Our team will keep you updated on the progress, and we will be in touch should any further information be required.
Thank you for your understanding, and we apologize for any inconvenience caused.
Kind regards,
Customer Experience Team
Betfred South Africa
We have made contact with you via email and have also attempted to reach you telephonically to discuss your query. In addition, we have submitted a request on your behalf for the reversal of the funds.
Our team will keep you updated on the progress, and we will be in touch should any further information be required.
Thank you for your understanding, and we apologize for any inconvenience caused.
Kind regards,
Customer Experience Team
Betfred South Africa
Betfred's reply03 Jul 2026, 07:50
Official
Hi Frida
We have made contact with you via email and have also attempted to reach you telephonically to discuss your query. In addition, we have submitted a request on your behalf for the reversal of the funds.
Our team will keep you updated on the progress, and we will be in touch should any further information be required.
Thank you for your understanding, and we apologize for any inconvenience caused.
Kind regards,
Customer Experience Team
Betfred South Africa
We have made contact with you via email and have also attempted to reach you telephonically to discuss your query. In addition, we have submitted a request on your behalf for the reversal of the funds.
Our team will keep you updated on the progress, and we will be in touch should any further information be required.
Thank you for your understanding, and we apologize for any inconvenience caused.
Kind regards,
Customer Experience Team
Betfred South Africa