LM
Lenah M
1 reviews | Active since Jan 2022
15 Jul 2024, 17:51
Withdrawal
I just joined Betfred but not happy at all,won R800 withdrew it on Saturday around 7PM come Sunday money still not paid into account but it stated takes less than 30mn to payout.I ended up losing the money by playing again. This gambling sites are not fair even gambling board is not helping us.
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Replies (1)
Betfred's replyOfficial
18 Oct 2024, 13:13Hi LenahThank you for taking the time to address your concerns with us. We apologise for your unsatisfactory experience with Betfred. We view this complaint in a very serious light and aim to resolve your issue.Your complaint has been escalated to our Support Team, we are currently looking into the issue and an agent will be in touch to resolve your complaint.
If you are not satisfied please feel free to contact our call centre on the below details:
Telephone: +***2
Email: *** ~Betfred Team
If you are not satisfied please feel free to contact our call centre on the below details:
Telephone: +***2
Email: *** ~Betfred Team
Betfred's reply18 Oct 2024, 13:13
Official
Hi LenahThank you for taking the time to address your concerns with us. We apologise for your unsatisfactory experience with Betfred. We view this complaint in a very serious light and aim to resolve your issue.Your complaint has been escalated to our Support Team, we are currently looking into the issue and an agent will be in touch to resolve your complaint.
If you are not satisfied please feel free to contact our call centre on the below details:
Telephone: +***2
Email: *** ~Betfred Team
If you are not satisfied please feel free to contact our call centre on the below details:
Telephone: +***2
Email: *** ~Betfred Team