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mduduzi M
1 reviews | Active since Mar 2014
05 Apr 2024, 16:35
Very bad services
On the 28 March 2024 made a ozow deposit and it never reflected on my account and called in talked to several consultants and sent a screen shoot ut never got help and there asked for the bank statement and when there got the statement was told I will geg the reply on Monday 8 april, this means for betfred to track my deposit is not important, Must I wait for a whole month to get my deposit?
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Replies (1)
Betfred's replyOfficial
18 Oct 2024, 13:17Hi MduduziThank you for taking the time to address your concerns with us. We apologise for your unsatisfactory experience with Betfred. We view this complaint in a very serious light and aim to resolve your issue.Your complaint has been escalated to our Support Team, we are currently looking into the issue and an agent will be in touch to resolve your complaint.
If you are not satisfied please feel free to contact our call centre on the below details:
Telephone: +***2
Email: *** ~Betfred Team
If you are not satisfied please feel free to contact our call centre on the below details:
Telephone: +***2
Email: *** ~Betfred Team
Betfred's reply18 Oct 2024, 13:17
Official
Hi MduduziThank you for taking the time to address your concerns with us. We apologise for your unsatisfactory experience with Betfred. We view this complaint in a very serious light and aim to resolve your issue.Your complaint has been escalated to our Support Team, we are currently looking into the issue and an agent will be in touch to resolve your complaint.
If you are not satisfied please feel free to contact our call centre on the below details:
Telephone: +***2
Email: *** ~Betfred Team
If you are not satisfied please feel free to contact our call centre on the below details:
Telephone: +***2
Email: *** ~Betfred Team