KM
Katlego M
1 reviews | Active since Mar 2023
08 Aug 2024, 03:05
Deposit
I deposited money in my betfred account but money did not reflect and now its been 2 weeks without my money or even positive feedback,, I tried emailing them almost every day but they just saying I must wait for feedback,, they even don't reply my online chat with them,, I am so disappointed
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Replies (1)
Betfred's replyOfficial
18 Oct 2024, 13:11Hi KatlegoThank you for taking the time to address your concerns with us. We apologise for your unsatisfactory experience with Betfred. We view this complaint in a very serious light and aim to resolve your issue.Your complaint has been escalated to our Support Team, we are currently looking into the issue and an agent will be in touch to resolve your complaint.
If you are not satisfied please feel free to contact our call centre on the below details:
Telephone: +***2
Email: *** ~Betfred Team
If you are not satisfied please feel free to contact our call centre on the below details:
Telephone: +***2
Email: *** ~Betfred Team
Betfred's reply18 Oct 2024, 13:11
Official
Hi KatlegoThank you for taking the time to address your concerns with us. We apologise for your unsatisfactory experience with Betfred. We view this complaint in a very serious light and aim to resolve your issue.Your complaint has been escalated to our Support Team, we are currently looking into the issue and an agent will be in touch to resolve your complaint.
If you are not satisfied please feel free to contact our call centre on the below details:
Telephone: +***2
Email: *** ~Betfred Team
If you are not satisfied please feel free to contact our call centre on the below details:
Telephone: +***2
Email: *** ~Betfred Team