KZ
Kahleho Z

1 reviews | Active since Dec 2019

05 Oct 2026, 19:35

Betfred ****med me, with 10 free Pragmatic Play spins which I don't see them.

During the day I was rewarded with 10 free Pragmatic Play Slit spins, and now I can't play and my reward just vanished into the air. Tried the chat bot, sent an email and still awaiting response from Betfred.

0
Replies (1)
Betfred
Betfred's reply05 Oct 2026, 19:45
Official

Hi Kahleho,

We acknowledge receipt of your review and thank you for bringing this to our attention.

One of our Customer Experience members will be in contact with you momentarily.

We apologize for any inconvenience this might have caused.

Kind regards,
The Betfred Customer Experience Team