1 reviews | Active since May 2021
Betfred doesn't pay deposits back. Only winnings.
This site called me after I tried to register and told me how great this site is. So I try them and with a shock I saw there 100% bonus match deposit is only a 25% deposit match. If youdeposit R100 you get a R100 deposit. You don't receive your stake back. When you win they take another R300 of your winkings as non refundable stakes. They saybin their promotion you can bet at any odds even at 1/100 odds. There promotion only works with odds of 1/1 or bigger. At shorter you just make a lost.
Then when you want to withdraw your money they tell you that you can only withdraw winnings and not your original deposit. I can't find this in their terms and conditions and also no agent can assist me where it is written in the terms and conditions that you can't withdraw your original deposit.
Stay away from this bookmaker. You will never see your money. They don't even reply to emails. This is a terrible experience. Now I must report them to the National Gambling Board.
I will never deposit a cent with them. Their customer service is terrible.
If you are not satisfied please feel free to contact our call centre on the below details:
Telephone: +***2
Email: *** ~Betfred Team
If you are not satisfied please feel free to contact our call centre on the below details:
Telephone: +***2
Email: *** ~Betfred Team
You people don't even respond to emails and just tell you received none. All I want is my original deposit back and your consultants can't even tell me what I must do yo gey my original deposit withdrawn. I will never deposit a cent at your site again as you treat your customers like they have no consumer rights.
Here you also can't answer the question what your terms and conditions are before one can withdraw your original deposit.
I asked simple questions and your consultants justv closed the chats saying I can't withdraw my original deposit amount or what I must do to get it withdrawn by how many times it must be turned over.
Never had such terrible service or a business who can't assist with queries.
Please don't apologize. Rather just tell me what I must do to withdraw my original deposit.
You people don't even respond to emails and just tell you received none. All I want is my original deposit back and your consultants can't even tell me what I must do yo gey my original deposit withdrawn. I will never deposit a cent at your site again as you treat your customers like they have no consumer rights.
Here you also can't answer the question what your terms and conditions are before one can withdraw your original deposit.
I asked simple questions and your consultants justv closed the chats saying I can't withdraw my original deposit amount or what I must do to get it withdrawn by how many times it must be turned over.
Never had such terrible service or a business who can't assist with queries.
Please don't apologize. Rather just tell me what I must do to withdraw my original deposit.