KW
Kyle W
1 reviews | Active since Mar 2025
09 Jun 2025, 19:25
Bad bad Customer Experience
Their customer service is poor. Rejecting withdrawals with no reason. Their online customer agent service does not work - I asked to speak to an agent multiple times they won’t assist and agents just leaves.
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Replies (1)
Betfred's replyOfficial
23 Jun 2025, 09:19Hi Kyle
Thank you for taking the time to address your concerns with us. We apologise for your unsatisfactory experience with Betfred. We view this complaint in a very serious light and aim to resolve your issue.
Your complaint has been escalated to our Support Team, we are currently looking into the issue and an agent will be in touch to resolve your complaint.
If you are not satisfied please feel free to contact our call centre on the below details:
Telephone: +***2
Email: ***
If you are not satisfied please feel free to contact our call centre on the below details:
Telephone: +***2
Email: ***
~Betfred Team
Betfred's reply23 Jun 2025, 09:19
Official
Hi Kyle
Thank you for taking the time to address your concerns with us. We apologise for your unsatisfactory experience with Betfred. We view this complaint in a very serious light and aim to resolve your issue.
Your complaint has been escalated to our Support Team, we are currently looking into the issue and an agent will be in touch to resolve your complaint.
If you are not satisfied please feel free to contact our call centre on the below details:
Telephone: +***2
Email: ***
If you are not satisfied please feel free to contact our call centre on the below details:
Telephone: +***2
Email: ***
~Betfred Team