TL
Thabo L

1 reviews | Active since Aug 2016

21 Feb 2024, 14:01

PAYMENT not reflecting in my acc

I deposited 600 on the 7th of Feb 2024 to this day the 21st of Feb 2024 my account has not been credited, I have lodged a request and Chris responded to me to say, money gets allocated after 48hrs, from the 7th to the 21st how many 48hrs have passed, please refund my money

0
Replies (3)
Bet.co.za
Bet.co.za's reply21 Feb 2024, 16:00
Official
Hello Thabo L.

Had you submitted your FICA documents prior to processing your withdrawal?

For the purpose of tracking down your query, could we ask if you send our support team the following details via email?

1. Copy of your SA ID Book / Card
2. Email Address
TL
Thabo L's update21 Feb 2024, 22:40
Reviewer Update
I have emailed and my emailed address is ***
Bet.co.za
Bet.co.za's reply22 Feb 2024, 10:11
Official
Hello Thabo.

Our support team had sent out an email, advising you to send them a snapshot of your original ID photo.

Kindly follow those instructions, so that your withdrawal process can move on swiftly.