BE WARNED .... *********, *********** ...

BE WARNED - no one can possibly want the stress of dealing with this property management company. They promised the world to get the contract and yet are incapable of producing the goods, but quick to take your money!! AND keep finding unauthorized & underhanded ways of billing the members to line their coffers ... Promised services just never materialize and heaven forbid you are a complex with Directors who take their appointed tasks seriously - the endless chasing and following up and even having to advise when this should be their field of expertise, is unbelievable. To name a few issues: - Interest on accounts is incorrectly calculated - Sending out of invoices and statements is regularly late - No directors meetings are scheduled as promised; if they happen via directors' initiation, minutes of the meetings, never get done; - Takes them months to update CIPC and CSOS records, until it becomes a crisis. In our complex case, this led to issues .... the delays were so significant that the complex bank account was throttled and only then, did the necessary changes finally take place ... this level of behavior places everyone's investment at risk! - Getting financials completed and an AGM called in expected time, is impossible!!! - Financials that are produced are a mess - no consistency in ledger entries, for example security cost are posted in gardening. There is just a general lack of effort when positing entries and loading payments. - Projects are paid without directors' authorization and final checks of work being done. Then when there is a problem and poor workmanship/ faults that need to be followed through, it is simply not done! - Property clearance certificates are issued without directors' approval, which promotes ******* building on the premises going unaddressed. - Arrears accounts are not attended to unless directors do so and even then, getting necessary information to proceed is a problem! - Belmont staff are overloaded and underappreciated so there is a significant staff turnover which further impacts service provision as there is no handover.