MO
Marli O
1 reviews | Active since Nov 2019
31 Mar 2023, 20:52
Bella luna
A bunch of ******* ! Do not buy from Bella luna online ! We bought a Tissot watch for more than R10 000 and then took it back to the Bella Luna store in Woodlands Mall after realizing it is not working properly ! They send the watch back to their online people but told us that their online shop are a different company apart from them ! Its been weeks now and no communication from them on the issue ! No watch and no refund ! They also shut of comments on their facebook page so that people can't leave comments on their ads and terrible after service !!! We will now continue with legal action and also report them to the consumer board !
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Bella Luna's replyOfficial
26 May 2023, 11:41hi Marli.
We are so sorry to hear of this poor experience. Please would you be so kind as to provide us with your email address so that we can attempt to rectify this situation. Apologies again - we really do try where we can to make our customers have the best experience and this is obviously not the standard we would like to set. thanks Marli.
We are so sorry to hear of this poor experience. Please would you be so kind as to provide us with your email address so that we can attempt to rectify this situation. Apologies again - we really do try where we can to make our customers have the best experience and this is obviously not the standard we would like to set. thanks Marli.
Bella Luna's reply26 May 2023, 11:41
Official
hi Marli.
We are so sorry to hear of this poor experience. Please would you be so kind as to provide us with your email address so that we can attempt to rectify this situation. Apologies again - we really do try where we can to make our customers have the best experience and this is obviously not the standard we would like to set. thanks Marli.
We are so sorry to hear of this poor experience. Please would you be so kind as to provide us with your email address so that we can attempt to rectify this situation. Apologies again - we really do try where we can to make our customers have the best experience and this is obviously not the standard we would like to set. thanks Marli.