Awesome amazing Service

Good day

All I can say is if we were head hunting you would have been a staff member short.

My first encounter with Bella Luna was in your Hyde Park store where I saw your display cabinets in the walkway outside. I saw some items I like and proceeded into the store. I was met with a sophisticated eloquent "knows what she's doing shop assistant Nozi.

I purchased a ring and necklace for my wife and wow was the attention to detail impressive. She cleaned the jeweled it was sparkling like the cullinan diamond when she was done ✔️ ticked another of my boxes. I grew up in the service industry and I know good and bad service. Fortunately for us this was definitely not the latter but the former. I had to return the ring as it as a tad too small and Nozi was on it with a spring in her step and organized a replacement. My wife and I made enquiries re more of you Georgini range items and my wife liked another ring which was again too small and a bracelet which was not in stock.

Nozi organized the ring and managed to source another bracelet similar to the ones we saw and thus made an extra sale for the company because of thinking on her feet. I was "Super impressed" 👌 👍 5 Stars 🌟 for her...

I would like to formally thank and acknowledge Nozi for going the extra mile and representing your brand with so much class - We See you Nozi, We salute you - keep on keeping on, your day of reward is on the horizon.

I sincerely hope whomever this concerns take this compliment and makes something of it and it doesn't fall by the wayside as is so often the case. This was an exceptional business interaction.

Well done Nozi - Very Well done

Kind regards

Mr & Mrs Viljoen