DN
Diane N

1 reviews | Active since May 2015

20 Jul 2016, 18:41

NO Customer Service

<p>Dont even think of buying a bed from the Roodepoort branch! After sales service is not poor - it's non-existent. One of two bases for our new king size bed was faulty on delivery. We were told by the Roodepoort branch that they would order a new one from the factory. A week later we received one, the wrong colour! An appointment was made for the next day for a delivery but no-one arrived. We have had NO follow-up from the salesman or manager of the branch. We are now having to sort this out with the factory ourselves. </p>

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