Excellent Customer Service

I ordered a new King Size headboard on the 5th December and after two months on the 5th February a head board was delivered at my house. The long waiting period was explained to me ( which I accepted) as the factory closed over the extended Christmas holidays which was understandable.<br> The headboard was in quality and specifications not up to standard or satisfactory to my expectations. I immediately phoned the warehouse that delivered the headboard and was put through to Amanda who listened carefully to my complaint and promised that she will personally take responsibility to sort this problem. As I have bought my previous headboard from the Bed King Amanda knew exactly what the headboard should look like. Within 4 days I had a call from Pat to say that my new headboard was made and ready for delivery! Today it has arrived in perfect condition and according to my expectations. Amanda needs to be congratulated for superb service. Well done and you now have a customer for life!