DO NOT BUY THEIR PRODUCT, AFTER SERVICE WILL LOOK FOR EXCUSE TO NOT HONOR GUARANTEE AND WARRANTY

I purchased a very expensive bed in December 2018 and my bed was delivered in January 2019. I love my bed and i have great night sleeps on my bed. My wife has realized that when she rolls from one side of the bed to middle the mattress has a incline that was never there and i feel it too. i contacted the store that i purchased the bed from and they sent out a inspector. the guy put a spirit level on my mattress and pushed down a few times all over the mattress and Henwood Beds cam back saying that there is absolutely nothing wrong with my bed. i call them to say there is something wrong with my bed and the woman i spoke to says "they seen all the pictures of my bed and there is nothing wrong with my bed they have been doing this for years" hello i am the one sleeping on the bed if a engine has to seize on the inside with you be able to tell that engine is seized by looking at pictures ?. what makes things even worse is that my bed is still within Guarantee and Warranty. I will be calling the ombudsman as well. DO NOT BUY A BED FROM THESE PEOPLE THEY SELL YOU ALL THESE GREAT THINGS BEFORE YOU PURCHASE THE BED BUT IF THERE IS SOMETHING WRONG WIT THE BED THEY FIND EVERY EXCUSE TO NOT DEAL WITH IT, I AM DEALING WITH THESE PEOPLE FOR 2-3 MONTHS NOW