Beauty Warehouse
Unclaimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
Beauty Warehouse
Unclaimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Jul '26 - Sep '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Benzi C
1 reviews | Active since Dec 2019
10 Sept 2026, 21:14
Counterfeit skincare products
Hi I am writing regarding my recent order, I ordered the medicube collagen bundle(order confirmed 19 Aug) from the Beauty warehouse SA I have serious concerns regarding both the authenticity of the Medicube products supp**** to me and the fact that my order was not delivered in full. I compared the Medicube Triple Collagen Toner I received with an original bottle that I already own, and there are noticeable differences in the packaging, appearance and product consistency. I attached a photograph for reference in the email I sent the Beauty warehouse. In the image, the product on the left is my original Medicube toner, while the product on the right is the product supp**** by the Beauty warehouse where you can clearly see their counterfeit toner supp**** is alot lighter in colour, the top of the bottle is shaped very differently to my current bottle. In addition to the visible packaging differences, the toner supp**** has a very watery consistency, whereas my previous/original bottle has a slightly thicker consistency. This further raises concerns for me regarding the authenticity and quality of the product that they claim is authentic. As these are skincare products intended for use directly on my face, them supplying counterfeit product is extremely unacceptable! Furthermore, one of the products I paid for is completely missing from my order and was not delivered at all. The Biodance Collagen Peptide Jelly Serum Mist. Given both the concerns regarding the products received and the incomplete delivery, I do not wish to keep any part of this order. I therefore requested that they arrange for the entire order to be collected at and for them provide me with a full refund, including the amount paid for the missing product and any delivery charges. They have completely ignored me. None of my email or DMs on instagram have been attended to. DON’T make the mistake of ordering from beauty warehouse (Instagram handle: beautywarehouse.sa)
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Benzi C
1 reviews | Active since Dec 2019
10 Sept 2026, 21:14
Counterfeit skincare products
Hi I am writing regarding my recent order, I ordered the medicube collagen bundle(order confirmed 19 Aug) from the Beauty warehouse SA I have serious concerns regarding both the authenticity of the Medicube products supp**** to me and the fact that my order was not delivered in full. I compared the Medicube Triple Collagen Toner I received with an original bottle that I already own, and there are noticeable differences in the packaging, appearance and product consistency. I attached a photograph for reference in the email I sent the Beauty warehouse. In the image, the product on the left is my original Medicube toner, while the product on the right is the product supp**** by the Beauty warehouse where you can clearly see their counterfeit toner supp**** is alot lighter in colour, the top of the bottle is shaped very differently to my current bottle. In addition to the visible packaging differences, the toner supp**** has a very watery consistency, whereas my previous/original bottle has a slightly thicker consistency. This further raises concerns for me regarding the authenticity and quality of the product that they claim is authentic. As these are skincare products intended for use directly on my face, them supplying counterfeit product is extremely unacceptable! Furthermore, one of the products I paid for is completely missing from my order and was not delivered at all. The Biodance Collagen Peptide Jelly Serum Mist. Given both the concerns regarding the products received and the incomplete delivery, I do not wish to keep any part of this order. I therefore requested that they arrange for the entire order to be collected at and for them provide me with a full refund, including the amount paid for the missing product and any delivery charges. They have completely ignored me. None of my email or DMs on instagram have been attended to. DON’T make the mistake of ordering from beauty warehouse (Instagram handle: beautywarehouse.sa)
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Anonymous
1 reviews | Active since Jan 2017
1 Sept 2026, 08:40
**** products, non-existent customer service. Just throw your money in the trash rather.
**** Medicube Products received after waiting over a month from placing my order. When I contacted the team to ask about the long wait(they state delivery takes up to 14 days only), they were very quick to respond and reassure me it was on the way. But since I’ve received products which are very obviously **** and boxes damaged, no seals, qr codes telling me products are not authentic- they have not responded with so much as a peep, which means they are on board with selling **** products to consumers. Unacceptable.
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Anonymous
1 reviews | Active since Jan 2017
1 Sept 2026, 08:40
**** products, non-existent customer service. Just throw your money in the trash rather.
**** Medicube Products received after waiting over a month from placing my order. When I contacted the team to ask about the long wait(they state delivery takes up to 14 days only), they were very quick to respond and reassure me it was on the way. But since I’ve received products which are very obviously **** and boxes damaged, no seals, qr codes telling me products are not authentic- they have not responded with so much as a peep, which means they are on board with selling **** products to consumers. Unacceptable.
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Katie A
1 reviews | Active since Aug 2026
31 Aug 2026, 21:16
Counterfeit goods
I ordered Medicube PDRN Pink Collagen Volume Multi Balm from Beauty Warehouse. The first red flag was that the product shipped from China. It took a while to arrive and when it finally arrived the packaging looked suspicious. I contacted Medicube and they confirmed that the product is counterfeit. Do not order from them!
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Katie A
1 reviews | Active since Aug 2026
31 Aug 2026, 21:16
Counterfeit goods
I ordered Medicube PDRN Pink Collagen Volume Multi Balm from Beauty Warehouse. The first red flag was that the product shipped from China. It took a while to arrive and when it finally arrived the packaging looked suspicious. I contacted Medicube and they confirmed that the product is counterfeit. Do not order from them!
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Leigh K
1 reviews | Active since Oct 2013
26 Jul 2026, 22:08
Don’t do it!!!! **** products
Beautywarehouse.co.za sells counterfeit products dropshipped from China (and not Korea as alleged). Their ‘medicube’ products are NOT authentic and have caused allergic reactions (I have spoken to several customers in this regard). Their beauty mirrors and other devices are straight from temu, very poor quality and highly overpriced. I have been trying to get a refund for almost a month now for goods which are not usable and not safe, and the business has no refund policy, are not abiding by their legal obligations in terms of the consumer protection act, and are not responding to my concerns. Despite promising.a refund it has not been forthcoming. Next step is reporting them to the consumer commission as well as under the FCD Act and SABS standards. Buyer be very beware!!!!
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Leigh K
1 reviews | Active since Oct 2013
26 Jul 2026, 22:08
Don’t do it!!!! **** products
Beautywarehouse.co.za sells counterfeit products dropshipped from China (and not Korea as alleged). Their ‘medicube’ products are NOT authentic and have caused allergic reactions (I have spoken to several customers in this regard). Their beauty mirrors and other devices are straight from temu, very poor quality and highly overpriced. I have been trying to get a refund for almost a month now for goods which are not usable and not safe, and the business has no refund policy, are not abiding by their legal obligations in terms of the consumer protection act, and are not responding to my concerns. Despite promising.a refund it has not been forthcoming. Next step is reporting them to the consumer commission as well as under the FCD Act and SABS standards. Buyer be very beware!!!!
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