NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About BB Sinoville Nissan
How is BB Sinoville Nissan rated on Hellopeter?
Hellopeter has tracked BB Sinoville Nissan across 33 reviews. BB Sinoville Nissan hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used BB Sinoville Nissan? Write a review to help others decide.
Recent reviews (4)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2026
My First time buying a car experience RUINED
> As a first-time buyer, my experience with salesperson at B.B. Sinoville was extremely disappointing. > I wanted a brand new car for my birthday - it was meant to be a special moment for me and my family. I was clear that I wanted a fixed installment, fixed rate with NO balloon payment because other dealerships were too expensive. > He offered to collect me to VIEW a car. When I arrived, the car was already prepared for collection and I was pressured to sign documents quickly without being given time to read. I trusted him and signed. > When I got home I realized what I signed was NOT what I asked for - there was a 35% balloon and the instalment was not on fixed rate.These was never disclosed to me. Because I am not an experienced driver I could not take the car that day and had to go home. > When I tried to cancel the Offer to Purchase, I was told the bank had already paid and the car was mine, that the deal was between me and the bank, and that I have no cooling-off period. I felt bul**** and pressured to take a car I did not agree to. > I went directly to Bank and the bank confirmed that the dealership MUST cancel the Offer to Purchase. Only after that did I have grounds to cancel. Even after that, communication was very intimidating and bullyin. They also arranged cartrack on my behalf without me signing any agreement with Cartrack. When the deal was cancelled, Cartrack wanted a R2,260 cancellation fee from me because the dealership reported it as a premature cancellation. I had to sort it out with Cartrack myself, and thankfully they cancelled without penalty, as did the bank. > This was supposed to be a special first-time buying experience and it was ruined. My advice to first-time buyers: NEVER go alone.
1 reviews | Active since Aug 2026
My First time buying a car experience RUINED
> As a first-time buyer, my experience with salesperson at B.B. Sinoville was extremely disappointing. > I wanted a brand new car for my birthday - it was meant to be a special moment for me and my family. I was clear that I wanted a fixed installment, fixed rate with NO balloon payment because other dealerships were too expensive. > He offered to collect me to VIEW a car. When I arrived, the car was already prepared for collection and I was pressured to sign documents quickly without being given time to read. I trusted him and signed. > When I got home I realized what I signed was NOT what I asked for - there was a 35% balloon and the instalment was not on fixed rate.These was never disclosed to me. Because I am not an experienced driver I could not take the car that day and had to go home. > When I tried to cancel the Offer to Purchase, I was told the bank had already paid and the car was mine, that the deal was between me and the bank, and that I have no cooling-off period. I felt bul**** and pressured to take a car I did not agree to. > I went directly to Bank and the bank confirmed that the dealership MUST cancel the Offer to Purchase. Only after that did I have grounds to cancel. Even after that, communication was very intimidating and bullyin. They also arranged cartrack on my behalf without me signing any agreement with Cartrack. When the deal was cancelled, Cartrack wanted a R2,260 cancellation fee from me because the dealership reported it as a premature cancellation. I had to sort it out with Cartrack myself, and thankfully they cancelled without penalty, as did the bank. > This was supposed to be a special first-time buying experience and it was ruined. My advice to first-time buyers: NEVER go alone.
1 reviews | Active since Jun 2026
dealership not taking responsibility for damage to car
I took my car in for a service and when I fetched the car the windscreen was cracked. I reported to the workshop guy who was assisting me and he said the manager was not around and she was the only one with access/authority to check the cameras. I have been calling and emailing for two weeks and getting ignored. I went to the dealership and found the manager and she said they don't take responsibility for any damages to the windscreen. Apparently even if someone damages your windscreen, it it obviously by accident and not on purpose. They told me too bad they can't do nothing for me. She didn't even bother to check the cameras. I am waiting for the footage to be sent to me so I can know exactly what happened to my windscreen. Someone has to take accountability because who must fix this. The attitude on that woman is disgusting how nonchalant she is for a person in her position. Very irresponsible behavior for such a big and well known organization. I am beyond ****ed. It is one thing if I damage it, but for a whole dealership to do this and deny accountability. They have left a bad taste in my mouth.
1 reviews | Active since Jun 2026
dealership not taking responsibility for damage to car
I took my car in for a service and when I fetched the car the windscreen was cracked. I reported to the workshop guy who was assisting me and he said the manager was not around and she was the only one with access/authority to check the cameras. I have been calling and emailing for two weeks and getting ignored. I went to the dealership and found the manager and she said they don't take responsibility for any damages to the windscreen. Apparently even if someone damages your windscreen, it it obviously by accident and not on purpose. They told me too bad they can't do nothing for me. She didn't even bother to check the cameras. I am waiting for the footage to be sent to me so I can know exactly what happened to my windscreen. Someone has to take accountability because who must fix this. The attitude on that woman is disgusting how nonchalant she is for a person in her position. Very irresponsible behavior for such a big and well known organization. I am beyond ****ed. It is one thing if I damage it, but for a whole dealership to do this and deny accountability. They have left a bad taste in my mouth.
1 reviews | Active since Jul 2023
This dealership and their buyer are selling faulty cars and are refusing to take responsibility for their indiscretions, they are refusing to repair the faults that are on the car that I bought for 500 000..
Poor customer service and arrogance that is shielded by subtle ******..
1 reviews | Active since Jul 2023
This dealership and their buyer are selling faulty cars and are refusing to take responsibility for their indiscretions, they are refusing to repair the faults that are on the car that I bought for 500 000..
Poor customer service and arrogance that is shielded by subtle ******..
1 reviews | Active since Jul 2023
Poor Service from BB Sinoville
This dealership has sold me a car of 500000 that is defective on the fuel gauge..it only three weeks I bought the car and already experiencing such challenges..the car is only 36000 km on the clock ..they are refusing to provide with a courtesy car..the car was booked on the 31 March 2026 at BB sinoville which is the dealership that I have bought from..to rub salt to the wound I called Nissan SA on the 1$2 April 2026 for intervention and since the have promised to return with a case number but they are also quite..I was supposed to travel for the Easter but I am now stuck at home with no explanation from NissanSA or the bb sinoville dealership
1 reviews | Active since Jul 2023
Poor Service from BB Sinoville
This dealership has sold me a car of 500000 that is defective on the fuel gauge..it only three weeks I bought the car and already experiencing such challenges..the car is only 36000 km on the clock ..they are refusing to provide with a courtesy car..the car was booked on the 31 March 2026 at BB sinoville which is the dealership that I have bought from..to rub salt to the wound I called Nissan SA on the 1$2 April 2026 for intervention and since the have promised to return with a case number but they are also quite..I was supposed to travel for the Easter but I am now stuck at home with no explanation from NissanSA or the bb sinoville dealership