Utterly poor service after 5 weeks!

<p> </p> <p>A couple of weeks ago my 2014 Ford Ranger started having issues with the centre unit. The doors won't lock via the button and my radio's volume would jump up and down when turning the knob. I decided to go to BB Menlyn Ford to get it checked out ( as it is still in warranty) according to my knowledge. When I get there I was greeted with a smile, they figured out what the problem is, and told me they would order the part and phone me back. After 2 weeks of waiting, being the patient customer I am, I got a phone call from them asking me to date their service? At that point I got extremely frustrated! How could they ask me to date their service if they didn't even notify me of anything? The following Saturday I went in to see them, they were very apologetic and followed up briefly. They sat me down and told me that nothing was done due to a penalty I have to pay for going over the service parameters of the vehicle( 15000km per service or every year). I listened to them and told them but according to my knowledge everything is fine, why didn't they tell me this when the car came in for its 45000km service? They told me that the previous service was done on 26000kms and the next one should have been done on 41000kms( the car was serviced on 44800kms). My problem with this is that at the 26000km service BB Ford placed a sticker on the car stating that it's next service is on 45000km and not their stated 41000km( I still have the sticker in my door). I left it at that and decided I would take them on about that issue after the part arrived. They told me that the part would be there on Tuesday and they will contact me. Well here I am now, 2 weeks later and 5 weeks from starting with this issue. THEY HAVE NOT CONTACTED ME ABOUT AMYTHING!!! I am not the type of person that complains, but this is honestly testing my limits. </p> <p>Kind regards</p> <p>Peter Schipper</p>