NPS Score
-34
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About BB Menlyn Ford
How is BB Menlyn Ford rated on Hellopeter?
Hellopeter has tracked BB Menlyn Ford across 93 reviews. BB Menlyn Ford hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used BB Menlyn Ford? Write a review to help others decide.
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2023
exceptional service
I would like to take a moment to compliment and acknowledge the exceptional service I received from Chloe and Amelia during the purchase of my new vehicle. This is now the second vehicle I have purchased through Chloe, and on both occasions the experience was absolutely outstanding from start to finish. Her professionalism, efficiency, communication, and dedication made the entire process seamless, and incredibly, both times I had my vehicle delivered within 24 hours. A special thank you as well to Amelia for her excellent assistance throughout the process. The teamwork between the two of them truly reflects a high standard of customer service. I know firsthand how rare it is to find such a strong Sales Executive and F&I team. Their level of service, attention to detail, and customer care genuinely stood out and deserves recognition.
1 reviews | Active since Aug 2023
exceptional service
I would like to take a moment to compliment and acknowledge the exceptional service I received from Chloe and Amelia during the purchase of my new vehicle. This is now the second vehicle I have purchased through Chloe, and on both occasions the experience was absolutely outstanding from start to finish. Her professionalism, efficiency, communication, and dedication made the entire process seamless, and incredibly, both times I had my vehicle delivered within 24 hours. A special thank you as well to Amelia for her excellent assistance throughout the process. The teamwork between the two of them truly reflects a high standard of customer service. I know firsthand how rare it is to find such a strong Sales Executive and F&I team. Their level of service, attention to detail, and customer care genuinely stood out and deserves recognition.
1 reviews | Active since Mar 2026
Over charged for rim
Bought rim for Ford Ecosport. I paid R3799.22. When opening box at tyre shop it had a bend. Clearly a reconditioned rim. It was easily fixed. My concern is that a year ago i paid R890 for a rim at Ermelo. I also phoned another Ford agency and they quoted approx R2400 for a new rim. I was clearly overcharged by a substantial amount. After phoning spares they were not helpfull .
1 reviews | Active since Mar 2026
Over charged for rim
Bought rim for Ford Ecosport. I paid R3799.22. When opening box at tyre shop it had a bend. Clearly a reconditioned rim. It was easily fixed. My concern is that a year ago i paid R890 for a rim at Ermelo. I also phoned another Ford agency and they quoted approx R2400 for a new rim. I was clearly overcharged by a substantial amount. After phoning spares they were not helpfull .
1 reviews | Active since Jun 2022
Worst service
Worst service I have ever received – BB Ford Menlyn My bakkie arrived at BB Ford Menlyn with no oil leaks, yet I was later informed that the timing belt cover was leaking badly and had to be replaced urgently. This was strange, as there were no oil leaks in my garage beforehand. I paid R15,083.88 for the service and oil leak repair. The very next morning, when I reversed the vehicle out of my garage, it started leaking oil immediately. I had to return the vehicle again and was told the cover needs to be removed and resealed, and that I can only collect it the next day — due to their own workmanship issue. Extremely frustrating and unprofessional experience. I will not be returning to BB Ford Menlyn.
1 reviews | Active since Jun 2022
Worst service
Worst service I have ever received – BB Ford Menlyn My bakkie arrived at BB Ford Menlyn with no oil leaks, yet I was later informed that the timing belt cover was leaking badly and had to be replaced urgently. This was strange, as there were no oil leaks in my garage beforehand. I paid R15,083.88 for the service and oil leak repair. The very next morning, when I reversed the vehicle out of my garage, it started leaking oil immediately. I had to return the vehicle again and was told the cover needs to be removed and resealed, and that I can only collect it the next day — due to their own workmanship issue. Extremely frustrating and unprofessional experience. I will not be returning to BB Ford Menlyn.