Terrible Customer Experience

I bought a car in fall of August from used Polo 1.4 comfortline from Ford menlyn ,2days later I took the car back for ford because the airbag light would not go off .I was told to bring the car back the follow week as they had booked it in at VW menlyn but it was not fixed .In the fall of September I reported that the car has noise coming from the brakes & i was advised they will sort it out together with the airbag light ,I told the car to ford about 3 to 4 times since I bought the car.

Eventually I was told to take the car to my nearest VW which I did ,I took the car to VW Soweto where they sorted the airbag light the first time they took the car ,they replaced the front discs & brake pads .Before the invoice was paid I had to fight with Ford to do so because they did not wanna pay for the brakes now because I have traveled a lot of kilos with the car now ,I honestly didn't understand that because I reported it way before the car gained kilos & I was advised it will get sorted.

The next day driving the car to work I released that the sound was still there & immediately reported it to Ford & VW soweto however got a reply from Ford that I will now have to deal with VW soweto as they paid for the brakes & do not willing to do anything further.

What makes this terrible is that I am a customer for Ford menyln & VW soweto ,I would expect that they ensure that VW soweto correct what they have done not just tell me I am on my own now.

I bought the car in the fall of August but only started getting sorted out in the fall of November ,no one will appreciate such a long run around.

No join in driving my first car & no help from 'Jaco Oosthuizen' ********** & manager 'Bennie Erasmus' ********** ,I WILL NOT ADVISE ANYONE TO BUY A CAR FROM THE DEALERSHIP.