1 reviews | Active since Jun 2012
Ford... Rather not.
I am in the lucky position that I can complain in a professional and private matter indicating all out inability to provide a service for their clients.<br> <br> Lets start with the personal complaint:<br> <br> We(My fiance and I) bought a brand spanking new T6 2.2 XLT with extras. on receipt of the vehicle substantial damage was noted and reported to the relevant dealer BB Menlyn Ford. the damage included damage to the dashboard due to tracker installation (Sold and done by FORD), a faulty tracker system, badly installed smash and grab film on all windows and a steering console that is falling apart. Arrangements was made for the vehicle to be repaired. It took ford 5 days to return my vehicle to me. with the following repairs done<br> -only 2 of the 4 windows smash and grab replaced.<br> -Steering console reconnected (Well done guys)<br> -the damaged dash was polished. (Not sure if it is a rejuvenation type polish like wrinkle cream that take some time to work) but absolutely no difference to the appearance is noticeable. <br> <br> I completed the vehicle registration and had number plates made now I have to struggle to get reimbursed by Ford!! Thanks for ruining was was supposed to be a great experience.
