BB Menlyn Ford Service Division is ****ming unsuspecting Customers

BB Menlyn Ford is running a service-related ****. Was advised to change brake pads during the 45k service. When I returned for the 60k service, I was told the brakes need to be replaced again. When I raised my shock regarding the short service live of the pad, the service manager talked down on me like I was a kid telling me about driving style and other reasons for the less than 15k km output. I complained to the Dealership Manager but he never pursued the matter nor gave me feedback. This is my second Ranger bought new and the brakes were always changed at way more than 60k. Unconvinced by the Service Manager, I took my vehicle to an independent service provider. The depth difference between the new and the old pad is 3mm and I was advised that there is still at least 10k km of life on the remaining pad depth.